Privacy Policy

The information that we gather through our registration forms and through any subsequent correspondence is stored in our database so that we can fulfil your requests for holiday accommodation, property rentals, brochures, newsletter subscriptions or information about our company or properties. We take tremendous pains to ensure that our database is secure. This information is held in the strictest confidence and never passed to third parties except when relevant to a service you have specifically requested, such as a credit card charge or a product offered by our affiliate companies. You may, at any time, indicate that you wish your information to be deleted from our mailing lists or our database, and we will do so accordingly.

Website Disclaimer

This website and the information contained within it have been compiled for the purpose of providing information about Lemon Tree Holidays and the services they offer. The site is intended only for your personal, non-commercial purposes, all other rights are reserved.

Efforts are made to ensure that the Site and the Information are current and accurate, but please note that Lemon Tree Holidays (and Bergen Friday Limited) does not warrant the accuracy, timeliness, adequacy, completeness of the information and expressly disclaims liability for errors or omissions. No warranty of any kind, implied, express or statutory is given in conjunction with the information or the site.

Lemon Tree Holidays (and Bergen Friday Limited) cannot guarantee uninterrupted access, that there will be no delays, failures or errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage occur to your computer system. You are solely responsible for adequate protection and backup of data/equipment.

Links from or to web sites outside this site are provided for convenience only. Lemon Tree Holidays (and Bergen Friday Limited) does not endorse, approve or control the information contained on sites linked to from our site. Linking to any other site is at your risk and Lemon Tree Holidays (and Bergen Friday Limited) is not responsible for any damages in connection therewith.

Privacy Policy

What does Lemon Tree Holidays do with the information that we collect from you?
When you buy a vacation package or a flight online, we need to collect personal information about you for your booking. This personal information includes details such as your name, address and credit card details.

Where is my personal information stored?
All personal information is stored in secure databases at secure addresses and prevents unauthorized access.

What are 'cookies'?
Cookies are small files which are sent to your browser (i.e. Internet Explorer or Netscape) and are stored on your computer's hard drive. They identify only your computer and not you personally.

How does Lemon Tree Holidays use cookies?
Cookies help speed up the booking process so that you do not need to re-type the same information again and again. We use cookies to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase we will also use cookies to keep track of the transaction from one page to the next. If you choose to, we will store your email address and password in the cookie, in a secure form, to allow you to login automatically. Other than this, we do not store any other information in the cookie, or use it for any other purpose.

Where are the credit card numbers stored?
Lemon Tree Holidays does not store your credit card details. To make your payment, your credit card details are passed through to the credit card company for validation and debit through our reservation system. During this process, your credit card number is encrypted and no one else can read it, and is not displayed on any other computer.

Your Consent
By disclosing your personal information to Lemon Tree Holidays and by using this website or over providing information over the telephone, you consent to the collection, storage and processing of your personal information by Lemon Tree Holidays as stated here.